Returns & Exchanges
At Knog, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unused products in their original packaging. Whether it's a fit issue or a change of heart, we are here to help you get back on the road or trail as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the unused items in their original packaging, ensuring all tags and manuals are included to qualify for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days.